Privacy Policy
Little Big Therapy's Privacy Policy
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Last Updated: 1/11/2023
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At Little Big Therapy we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our websites, which provides NDIS (National Disability Insurance Scheme) Physiotherapy and Occupational Therapy services for parents and children.
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By using our websites, you agree to the terms and conditions of this Privacy Policy. If you do not agree with the terms herein, please do not use our website.
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Information We Collect:
We collect both personal and non-personal information to provide our services effectively. The types of information we may collect include but are not limited to:
a. Personal Information:
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Name
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Contact Information (email, phone number, address)
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Date of Birth
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NDIS Participant Number
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NDIS Plan information including how your plan is managed, goals, and start and end date.
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Health information relevant to therapy services
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Generalised information about house access
b. Non-Personal Information:
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Cookies and analytics data to improve website functionality and user experience.
How We Use Your Information:
We use the information we collect for the following purposes:
a. To provide Physiotherapy and Occupational Therapy services to you or your child. b. To communicate with you about appointments, therapy progress, and any updates. c. To improve our website and services. d. To comply with legal obligations.
Information Sharing:
We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent. However, we may share your information in the following circumstances:
a. With healthcare professionals involved in your or your child's therapy. b. With authorised government agencies as required by law, such as the NDIS. c. With service providers who help us operate our website and services.
Security:
We take all reasonable precautions to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption and secure server access, to safeguard your data.
Retention:
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Your Rights:
You have the right to:
a. Access and update your personal information. b. Withdraw your consent. c. Delete your personal information, subject to legal obligations. d. Object to the processing of your personal information for certain purposes.
Cookies:
Our website may use cookies to enhance your user experience. You can control cookies through your browser settings.
Third-Party Links:
Our website may contain links to third-party websites. We have no control over the content or privacy practices of these websites and are not responsible for their policies.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please review this page regularly for any updates.
Contact Information:
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
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By using our website, you consent to the terms outlined in this Privacy Policy. Thank you for choosing Little Big Therapy for your NDIS Physiotherapy and Occupational Therapy needs.